Solent Towbars

Solent Towbars is a family-run business, providing mobile fitting services and advice since 1983. Our founder Keith Hall started the business from home, travelling to people’s home or work addresses to install towbars with minimal disruption to customers’ everyday routine. Since 2007, his son Arron has run the company with his wife Helen, and we consider ourselves to be a traditional business with traditional values – small enough to care, but big enough to deliver!

Having begun as the area’s first mobile fitting company, we’ve since grown and moved with the times – now, we proudly serve customers across Winchester, Chichester, Petersfield, New Forest, Bognor Regis, Fareham, Hampshire, West Sussex, and Dorset. Our main premises in Fareham, Stubbington, comprises our head offices and a towing accessories shop.

We class ourselves as the no. 1 mobile fitting service in the area, having invested our profits back into the business, contributing to our employees’ training and development and bringing our customers the latest and greatest technology available. Solent Towbars remains committed to the best-quality service, and we pride ourselves on our track record, and bringing the benefit of our experience to all our services.

Our Terms and Conditions

Bookings

Please be aware that as a condition of booking, a NON-RETURNABLE deposit of £100 is required to secure the booking position. Should the booking be cancelled or postponed, we are unable to refund any monies.

Timings

We aim to give an approximate indication of what time of day your installation will take place, but no exact timings can be given, due to factors such as weather conditions or prior appointments overrunning. On request, we will call you 30 minutes in advance of our arrival.

Rescheduling

We reserve the right to reschedule installations in certain circumstances, such as time constraints, unavailability of products, and certain weather conditions that could pose a risk to either your vehicle or our staff.

Guarantee

Here at Solent Towbars, we offer the manufacturer’s lifetime guarantee on all towbars (detachable systems only 1 year). Additionally, we offer a one-year guarantee/warranty from the date of invoice on all our electrical installations, parts and work. Our staff also carries full liability insurance.

Please note that any warranty work will only be carried out at the original fitting address. In exceptional cases, this may be changed, but must still fall inside our fitting area and is totally at our own discretion.

Exclusions

Our guarantee does not cover damage to the towbar where the maximum towing limit has been exceeded (please refer to your vehicle handbook for this information), accidental damage, misuse or rust damage caused by natural weather conditions. Electrical work is not covered for general wear and tear, misuse, water ingress or tampering. In any of these events, items will only be replaced at our discretion.

Warranty Call Out

Should we attend a warranty call out and no fault of our products or workmanship is found, then we will charge a fee of £24 inc. VAT for the call out.

Contact Solent Towbars, the no. 1 fitters in Hampshire, for any more information on our towbar installation services.